Jakarta Becomes Province with Most THR Violation Complaints in 2023

The Ministry of Manpower (Kemenaker) received 1,988 service requests related to Religious Holiday Allowance (THR) for workers since the THR hotline opened on March 28, 2023. This figure comprises 1,050 consultations and 938 complaints.

According to *Katadata*, the Secretary General of Kemenaker, Anwar Sanusi, explained that the 1,050 services covered 34 provinces and were compiled until April 14, 2023. Meanwhile, the 938 complaints received, compiled until April 15, 2023, involved 669 companies.

Anwar stated that of the 938 complaints received, 23 have already been followed up. The most common complaints were: 468 cases of unpaid THR; 377 cases of THR not paid according to regulations; and 93 cases of delayed THR payments.

Based on provincial mapping, Jakarta had the highest number of complaints with 312, followed by West Java with 217.

Then, Central Java with 106 complaints; Banten with 76; and East Java with 52. The remaining complaints are included in the graph above.

"Regarding these complaints, we will follow them up through Kemenaker's labor inspectors as well as provincial and district/city labor inspectors," Anwar said on Sunday (April 16, 2023).

Anwar explained that the integrated THR hotline operates from the provincial to district/city levels through the website https://poskothr.kemnaker.go.id.

The following is the number of THR violation complaints received by Kemenaker based on provincial distribution:

1. DKI Jakarta: 312 complaints
2. West Java: 217 complaints
3. Central Java: 106 complaints
4. Banten: 76 complaints
5. East Java: 52 complaints
6. Yogyakarta: 25 complaints
7. South Sumatra: 17 complaints
8. North Sumatra: 16 complaints
9. West Sumatra: 16 complaints
10. Riau: 16 complaints
11. Riau Islands: 12 complaints
12. South Kalimantan: 9 complaints
13. South Sulawesi: 9 complaints
14. South Sulawesi: 9 complaints (Note: This is a duplicate entry)
15. Jambi: 8 complaints
16. East Kalimantan: 8 complaints
17. Bangka Belitung Islands: 4 complaints
18. Bali: 4 complaints
19. West Kalimantan: 4 complaints
20. Central Kalimantan: 4 complaints
21. Central Sulawesi: 4 complaints
22. Aceh: 3 complaints
23. Lampung: 3 complaints
24. Southeast Sulawesi: 3 complaints
25. Southeast Sulawesi: 3 complaints (Note: This is a duplicate entry)
26. West Nusa Tenggara: 2 complaints
27. Papua: 2 complaints
28. East Nusa Tenggara: 1 complaint
29. North Kalimantan: 1 complaint
30. North Sulawesi: 1 complaint
31. Gorontalo: 1 complaint
32. Maluku: 1 complaint
33. North Maluku: 1 complaint
34. Bengkulu: 0 complaints
35. West Sulawesi: 0 complaints
36. West Papua: 0 complaints

(See also: Comparison of THR for Civil Servants and Workers in Other Sectors, Which is Higher?)