Indonesia's Best Banks According to Forbes 2024: How Many Employees Do They Have?

Forbes has released its list of the best banks in Indonesia for 2024. The list includes state-owned and private banks, both conventional and digital.

In its ranking, Forbes did not detail the scores, but only the number of employees each bank has.

Based on the number of employees, HSBC Holdings holds the top position. This private bank, headquartered in Birmingham, UK, has a global workforce of 226,059 employees.

It is followed by BRI with 77,739 employees and DBS with 40,000 employees.

Note that the total number of employees for banks outside Indonesia is included in the count, not just those based in Indonesia.

Here is the complete list of the top 10 best banks in Indonesia in 2024 according to Forbes, ranked by number of employees:

1. HSBC Holdings: 226,059 employees
2. BRI: 77,739 employees
3. DBS: 40,000 employees
4. Bank Mandiri: 37,448 employees
5. BNI: 27,202 employees
6. United Overseas Bank: 25,075 employees
7. BCA: 24,603 employees
8. Bank BTPN: 19,370 employees
9. CIMB Niaga: 12,064 employees
10. Bank Permata: 7,750 employees

However, based on bank performance assessment, BCA occupies the top position. It is followed by Bank Mandiri, Sea Bank, and DBS. Here is the list of the top 10 best banks in Indonesia 2024:

1. BCA - Indonesia
2. Bank Mandiri - Indonesia
3. Sea Bank - Indonesia
4. Jago - Indonesia
5. Raya Bank - Indonesia
6. BNI - Indonesia
7. United Overseas Bank (UOB) - (from Singapore)
8. Bank Permata - Indonesia
9. CIMB Niaga - Indonesia
10. DBS - (from Singapore)

This ranking of the best banks is a collaboration between Forbes and Statista, through a survey of more than 49,000 respondents in 33 countries, including Indonesia.

The assessment is also based on several indicators, such as customer trust, bank terms and conditions, customer service, digital services, and the quality of financial advisors.

This year, 403 banks worldwide are included in the list of best banks or World’s Best Banks 2024.

Cogito Finance CEO Cloris Chen said that customers need confidence in the bank's financial stability and the security of their money.

"Trust and security, along with technological innovation, are the three most important factors that make a good bank for all customers. Regardless of whether they are corporate or retail, international or local," Cloris told Forbes on Tuesday (April 16, 2024).

*Disclaimer*: This article has been corrected for data and text, Tuesday (November 12, 2024) at 10:20 WIB. Previously, it stated that BRI had 3,500 employees; this has been corrected to 77,739 employees.