These are the numerous losses suffered by the public due to the financial data breach.

Cases of personal data misuse that harm the public are rampant in many regions of Indonesia recently. According to a survey, 28.7% of the public have experienced personal data misuse.

According to the 'Public Perception of Personal Data Protection 2021' report conducted by the Ministry of Communication and Informatics, the most common experience was a decrease in savings account balances (44.1%) due to data breaches. This was followed by a decrease in e-wallet balances (32.2%). Other losses experienced by respondents included transfers or purchases made after being contacted by certain individuals or companies.

Of several banking products or financial institutions, respondents considered e-wallets and bank accounts as the most vulnerable to data breaches. A recorded 36.6% of respondents stated data breaches in digital wallets and 30.2% in bank accounts.

According to the report, the proliferation of cases of data breaches and misuse of personal data by irresponsible parties has led the public to disagree with the sharing or selling of personal data between institutions.

The Ministry of Communication and Informatics, together with the Katadata Insight Center, compiled the Report on Public Perception of Personal Data Protection to present public understanding of the right to protect personal data and knowledge regarding the Personal Data Protection Bill (RUU PDP). This report analyzes primary data from a survey of 11,305 respondents in 34 provinces from July 14-21, 2021.

(read: Survey: These Financial Products are Considered Vulnerable to Data Breaches)