A survey conducted by the Indonesian Internet Service Providers Association (APJII) in collaboration with the Ministry of Communication and Informatics' BAKTI (the Directorate General of Post, Information Technology and Telematics) reveals that internet penetration in Indonesia's underdeveloped regions reached 82.6% of the total population in 2024.
This equates to 8,114,273 individuals out of a total population of 9,823,575 in underdeveloped areas nationwide this year. This figure includes the populations of Nunukan Regency and Talaud Islands.
Of those with internet access, the majority (47.60%) of respondents in underdeveloped regions use the internet to access social media.
Furthermore, 13.60% of respondents utilize the internet to access information or news, 12.50% for entertainment content, and 8.70% for accessing public services.
People in underdeveloped areas also use the internet for online work or school (7.50%), online transactions (5.30%), email (2.30%), accessing financial services (1.50%), and accessing online transportation services (0.90%).
However, 17.4% of the population in underdeveloped areas remain unconnected to the internet. Of these, 30.20% do not use the internet because they lack internet-capable gadgets.
Another 26.40% of respondents lack internet connectivity in their area, and 21.10% do not know how to use internet-capable devices.
The APJII and Kominfo survey involved 1,950 respondents from 64 underdeveloped regencies spread across 17 provinces. Respondents were selected using probability sampling.
Data collection was conducted from July to September 2024 through face-to-face and telephone interviews.
59.23% of respondents were male, and the remaining 40.77% were female. Respondents were predominantly millennials aged 28-43 (40.10%), followed by Generation Z aged 12-27 (34.36%), and Generation X aged 44-59 (6.05%).
This survey used multiple-answer questions, allowing respondents to select more than one answer.