Jakarta's Mass Rapid Transit (MRT) is a popular mode of transportation for residents of Jakarta and its surrounding areas. This rail-based rapid transit system has maintained near-perfect punctuality since its inception.
According to MRT Jakarta data, the average punctuality performance is above 99%.
Based on arrival time, MRT Jakarta's punctuality performance was 99.94% in 2021. This slightly decreased from 99.97% in 2020, but was higher than the 99.93% achieved in 2019.
Based on dwell time, MRT Jakarta's punctuality performance was 99.97% in 2021. This figure decreased from 99.98% in 2020 and was the same as the 2019 achievement.
Based on travel time, MRT Jakarta's punctuality performance was 99.96% in 2021. This performance decreased from 99.98% in 2020 and was the same as the 2019 achievement.
In addition to its excellent punctuality, MRT Jakarta also reported zero crime incidents from 2019 to 2021.
However, the number of MRT Jakarta users has decreased since its launch due to the impact of the Covid-19 pandemic.
Before the pandemic, this rail-based rapid transit system had a considerable number of passengers, reaching 24.41 million in 2019.
However, this number decreased by 59.36% year-on-year (YoY) to 9.92 million passengers in 2020, and further decreased by 27.62% (YoY) to 7.18 million passengers in 2021.