Rapid technological advancements have sparked concerns about job losses in the banking sector. Former Citigroup executive Vikram Pandit even predicted that within the next five years, approximately 30 percent of banking jobs will disappear and be replaced by technology. Large banks, such as Bank BCA, are reportedly targeting two smaller banks to develop digital services.
Of the seven largest banks, three reduced their workforce in 2017. One of them is Bank Danamon (BDMN). According to its financial report published in June 2017, the bank, which has assets of Rp 176.1 trillion, reduced its permanent workforce by 1,683 employees to 30,267 from 31,950 at the end of 2016. Meanwhile, Bank BRI recorded an increase of over 1,500 employees in the first half of 2017.
These concerns are not unfounded, as sophisticated digital technology has already claimed victims in the retail sector with the proliferation of online shopping sites. Furthermore, the emergence of financial technology (fintech) will further reduce the need for employees in the banking sector.