Financial Inclusion Index in 34 Indonesian Provinces 2022

Based on a survey by the Financial Services Authority (OJK), the national financial inclusion index reached 85.1% in 2022.

This means that in that year, approximately 85 out of 100 Indonesian residents had access to formal financial services.

When broken down by province, the highest level of financial inclusion was in DKI Jakarta, while the lowest was in West Sulawesi.

Here is a breakdown of the financial inclusion index in Indonesia's 34 provinces in 2022, ordered from highest to lowest:

1. DKI Jakarta: 96.62%
2. North Sumatra: 95.58%
3. East Kalimantan: 93.25%
4. East Java: 92.99%
5. Bali: 92.21%
6. North Kalimantan: 91.69%
7. Aceh: 89.87%
8. South Sumatra: 88.57%
9. Gorontalo: 88.57%
10. South Sulawesi: 88.57%
11. West Java: 88.31%
12. Bengkulu: 88.05%
13. Riau Islands: 87.01%
14. North Sulawesi: 86.23%
15. Central Java: 85.97%
16. East Nusa Tenggara: 85.97%
17. Banten: 85.71%
18. Riau: 85.19%
19. Jambi: 85.19%
20. Southeast Sulawesi: 84.42%
21. West Kalimantan: 84.16%
22. West Nusa Tenggara: 82.34%
23. Yogyakarta Special Region: 82.08%
24. South Kalimantan: 81.56%
25. Central Kalimantan: 81.3%
26. West Papua: 81.3%
27. North Maluku: 81.04%
28. Bangka Belitung Islands: 79.48%
29. Maluku: 78.7%
30. Central Sulawesi: 78.44%
31. West Sumatra: 76.88%
32. Papua: 76.36%
33. Lampung: 74.81%
34. West Sulawesi: 70.39%

Nationally, in 2022, the most widely accessed financial service was banking, with a proportion of 74.03%.

Meanwhile, 16.63% accessed insurance services, 16.13% accessed financing institutions, and 11.88% accessed pawn shops.

A smaller percentage accessed microfinance institutions (5.53%), pension funds (5.42%), capital markets (5.19%), and financial technology (fintech) (2.56%).

The OJK compiled this index based on a survey of 14,364 respondents spread across 34 provinces.

Data collection was conducted through face-to-face interviews, assisted by a Computer Assisted Personal Interviewing (CAPI) system.