Gojek, Indonesia's Most Widely Used Online Transportation App

Gojek, an online transportation application, is the most widely used in Indonesia. This is based on a DailySocial.Id survey showing that 85.22% of respondents had used the transportation service founded by Nadiem Makarim. Meanwhile, only 66.24% of respondents used Grab, and approximately 50% used Uber. The survey counted responses only if the respondent had ever used such an internet-based transportation service.

Currently, these online transportation applications offer more than just transportation services. Gojek, for example, provides courier services (Go-Send), food delivery (Go-Food), and even house cleaning services (Go-Clean). Grab also offers similar services with GrabExpress and GrabFood. Uber, however, remains the only application purely focused on online transportation services.

Online transportation services are widely used as a preferred mode of public transport due to their fixed prices compared to conventional motorcycle taxis (ojek pangkalan) and taxis. Furthermore, these applications offer consumers the convenience of pick-up from their current location and relatively faster travel times compared to public buses or conventional taxis.