Majority of Jabodetabek Public Transport Users Also Use Online Motorcycles or Taxis in 2025

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Akbar Ridwan 11/11/2025 11:25 WIB

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According to a Litbang Kompas survey, 71.7% of public transport users in Greater Jakarta (Jabodetabek) in 2025 also use online transportation services.

Public Transport Users in Jabodetabek Who Combine Their Trips with Other Transportation (March 14-28, 2025)

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Majority of Jabodetabek Public Transport Users Also Use Online Motorcycles or Taxis in 2025

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Public Transport Users in Jabodetabek Who Combine Their Trips with Other Transportation (March 14-28, 2025)

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According to a Litbang Kompas survey, 71.7% of public transport (transum) users in Greater Jakarta (Jabodetabek) in 2025 also use online motorcycle taxis (ojek online) or online car taxis in their daily mobility.

Meanwhile, respondents who do not combine their trips with online motorcycles or taxis (or only use public transport) account for 12.8%, while those who rely on public transport and private vehicles account for 15.5%.

Litbang Kompas explained that the presence of online motorcycle taxis and online car taxis in Jabodetabek has helped reduce the use of private vehicles.

This is because even though respondents own their own vehicles, 63.9% of them still choose online transportation services.

The top reasons for using online motorcycle or car taxis are making the journey faster, followed by the availability of discounts or promotions.

Here are the reasons why Jabodetabek residents use online motorcycle or car taxis in early 2025, according to the Litbang Kompas survey:

Faster journey: 35.4%
Available discounts or promotions: 25%
Flexibility (pick-up and destination points can be customized): 23.7%
Easy booking: 21.5%
Easy access: 20.9%
Affordable price: 19.4%
Shorter waiting time: 19.1%
Easy-to-use application: 11.9%
Many payment options: 9.2%
Unavailability of a suitable public transport mode: 8.6%
Others: 15.4%.

Litbang Kompas conducted a face-to-face interview survey from March 14-28, 2025, involving 1,000 purposively selected respondents in Jabodetabek. The survey's margin of error is approximately 3.02% with a 95% confidence level.

Editor : Erlina Fury Santika

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

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Majority of Jabodetabek Public Transport Users Also Use Online Motorcycles or Taxis in 2025

Majority of Jabodetabek Public Transport Users Also Use Online Motorcycles or Taxis in 2025

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Majority of Jabodetabek Public Transport Users Also Use Online Motorcycles or Taxis in 2025

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