Online Motorcycle Taxi Fares Increase: Will Consumer Demand Decrease?

Transportation & Logistics

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Cindy Mutia Annur 10/10/2022 16:40 WIB

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Based on a JakPat (Jajak Pendapat) survey, 51% of respondents chose to reduce their use of online motorcycle taxis due to increased fares.

Consumer Response to Online Motorcycle Taxi Fare Increases (September 2022)

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Consumer Response to Online Motorcycle Taxi Fare Increases (September 2022)

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The Indonesian government raised online motorcycle taxi fares starting September 10, 2022. This appears to have affected consumer interest in using the service.

A JakPat (Jajak Pendapat) survey found that a majority, or 51%, of respondents chose to reduce their use of online motorcycle taxis due to the fare increase.

Furthermore, 44% and 34% of respondents switched to using private vehicles and public transportation, respectively. Meanwhile, 27% switched to other online motorcycle taxi platforms offering more affordable prices.

Additionally, 23% of respondents chose to walk, 12% continued using online motorcycle taxi services as usual, 7% switched to conventional motorcycle taxis, and 2% stopped using transportation services altogether.

This survey was conducted from September 17-19, 2022, via the JakPat mobile application. The survey involved 1,205 respondents spread across Indonesia, with a margin of error below 3%.

Editor : Adi Ahdiat

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."