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These are the Banks Most Frequently Used by Small Businesses in 2024

Adi Ahdiat 20/11/2024 14:48 WIB

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According to a survey by Mandiri Institute, BCA is the most widely used bank by Indonesian small businesses in 2024.

Indonesian Small Business Giro Bank Account Usage (2024)

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Indonesian Small Business Giro Bank Account Usage (2024)

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BCA is the most widely used bank by small businesses in Indonesia.

This is recorded in the *Mandiri Business Survey 2024* report released by the Mandiri Institute.

According to the report, of the 523 small businesses surveyed, 52% used BCA's current account services in 2024.

Next are Bank Mandiri, BRI, and BNI, with user proportions as shown in the graph.

This survey also found that the main considerations for small businesses in choosing banking services are ease of use (73%) and security (55%).

Others also considered reliability/infrequent service problems (26%), feature completeness (20%), cost (19%), and customer service quality (12%).

Editor : Adi Ahdiat

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

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These are the Banks Most Frequently Used by Small Businesses in 2024

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