Customer Considerations Before Applying for a Bank Loan

Finance

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Vika Azkiya Dihni 07/06/2022 17:20 WIB

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Interest rates are a primary consideration for people when using bank financing or banking services in general.

Key Considerations of Respondents Before Applying for Bank Credit (April 2022*)

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Customer Considerations Before Applying for a Bank Loan

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Key Considerations of Respondents Before Applying for Bank Credit (April 2022*)

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Interest rates are a primary consideration for customers before applying for a loan from a bank.

This is reflected in a report by the Katadata Insight Center (KIC) titled *Survey of Public Perception Towards Sustainable Financial Products*.

According to the KIC report, the majority, or 68.7% of respondents, consider interest rates when using banking credit or overall bank services.

Furthermore, 65.4% of respondents considered the ease of the application process, 58.3% considered the loan term, and 47.9% considered the bank's reputation.

Other factors considered by respondents include the loan amount (34.4%), whether the bank is privately owned or a state-owned enterprise (SOE) (30.9%), and the number of bank customers (9.5%). Meanwhile, 1.1% of respondents considered other factors.

This survey was conducted online from March 28 to April 4, 2022, using a non-probability sampling method.

The survey involved 3,105 respondents spread across Indonesia, with criteria of being over 17 years old and a user of financial/banking products.

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Editor : Adi Ahdiat

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."