Bank Special Channel Transactions to Reach Rp87 Quadrillion in 2024

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Viva Budy Kusnandar 30/04/2025 18:00 WIB

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Transaction value through Indonesian banks' proprietary channels reached Rp87 quadrillion in 2024, a 51% surge from the previous year.

Volume and Value of Transactions Through Banks' Proprietary Channels in Indonesia (2015-2024)*

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Volume and Value of Transactions Through Banks' Proprietary Channels in Indonesia (2015-2024)*

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Transactions through proprietary channels in Indonesia have grown rapidly over the past decade.

Proprietary channels are payment channels owned by banks and developed exclusively for their customers. These channels include phone banking, SMS/mobile banking, and internet banking.

According to Bank Indonesia (BI) data, in 2024 there were approximately 22 billion transactions conducted through these channels. This volume increased by 37.15% year-on-year (YoY).

The transaction value in 2024 surged by 50.65% (YoY) to Rp87.87 quadrillion, setting a new record high as shown in the graph.

In terms of volume, the most transactions were conducted via SMS/mobile banking. However, the highest transaction value was recorded through internet banking.

Here is the breakdown of transaction volume through bank-owned proprietary payment channels in Indonesia in 2024:

* SMS/mobile banking: 19.55 billion transactions
* Internet banking: 2.45 billion transactions
* Phone banking: 47 thousand transactions
* Total: 22 billion transactions

Here is the breakdown of transaction value in 2024:

* Internet banking: Rp64.788 trillion
* SMS/mobile banking: Rp23.077 trillion
* Phone banking: Rp1.07 trillion
* Total: Rp87.867 trillion

Editor : Adi Ahdiat

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."