These are the most well-known mental health consultation apps among Indonesian citizens.

Consumer Services & Health

Nabilah Muhamad 16/10/2023 12:01 WIB

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Mental Health Teleconsultation Awareness Among Respondents (October 2023)

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Teleconsultation, or telemedicine, is a health consultation service conducted online. A wide range of health complaints can be consulted online, including mental health issues.

Of the many teleconsultation services for mental health in Indonesia, which application is most widely recognized by the public?

Based on a survey by the Kurious-Katadata Insight Center (KIC), e-Curhat is the most widely recognized mental health teleconsultation application among Indonesians. A majority, or 39.9% of respondents, claimed to be aware of the application.

Besides being the most popular among the public, e-Curhat is also the most frequently used mental health application by respondents. Of the 30.6% of respondents who admitted to having used a mental health teleconsultation application, 45.5% stated they had consulted via e-Curhat.

Next is Psikolog OnCom, an application recognized by 34.8% of respondents. This is followed by What's Up (29.5%) and SAM (Self-help Anxiety) (26.5%).

Below these are Mood Tools and Riliv, with lower recognition rates of 21% and 15.9%, respectively.

This survey was conducted among 661 respondents spread across Indonesia, with 51.7% male respondents and 48.3% female respondents.

66.9% of respondents were from the island of Java (excluding Jakarta), followed by respondents from DKI Jakarta (13.5%), and Sumatra (12.3%). Meanwhile, the proportion of respondents from Kalimantan, Sulawesi, Bali-Nusa Tenggara, and Maluku-Papua ranged from 0.2% to 2.6%.

The majority of respondents were from the 25-34 age group (37.8%), followed by the 35-44 age group (27.5%) and the 45-54 age group (16.8%).

Data collection was conducted from October 6-9, 2023, using the computer-assisted web interviewing (CAWI) method, with a margin of error of approximately 3.8% and a 95% confidence level.

Editor : Erlina Fury Santika

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."