Survey: Majority of the Public Has Never Used the Internet to Access Healthcare Services
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The healthcare world is undergoing significant disruption. In today's rapidly developing technological era, healthcare services can be accessed online.
In response to this, the Ministry of Communication and Informatics, together with the Katadata Insight Center (KIC), conducted a survey on the intensity of internet use to access healthcare services.
According to the survey results, the majority, or 71% of respondents, never accessed the internet for healthcare services, such as BPJS, Halodoc, Puskesmas/clinic WA, and so on.
13.9% of respondents said rarely, and 9.9% said very rarely. Only 4.7% of respondents said often, and 0.4% said very often in accessing healthcare services via the internet.
This survey was conducted from October 4-24, 2021. The method used in this survey was direct face-to-face interviews, with the target population being Indonesian citizens aged 13 to 70 years who access the internet.
The survey sample consisted of 10,000 respondents spread across 34 provinces, with a Margin of Error (MoE) of approximately 0.98% at a 95% confidence level and obtained using a multistage random sampling method.
(Also read: Indonesia Still Lacks 130,000 Doctors in July 2022)
"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."
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