Beyond WhatsApp, These Are the Chat Applications Frequently Used by Indonesians

Technology & Telecommunications

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Nabilah Muhamad 15/06/2023 13:34 WIB

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According to an APJII survey, the most frequently used chat applications by Indonesian people are WhatsApp, Facebook Messenger, and Telegram.

Most Frequently Used Chat Applications by Respondents (2023)*

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Most Frequently Used Chat Applications by Respondents (2023)*

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Various chat or messaging applications are frequently used by Indonesian people.

This phenomenon is recorded in a report by the Indonesian Internet Network Providers Association (APJII), titled *Survey on Internet Penetration & Behavior 2023*.

According to the report, 98.63% of surveyed respondents most frequently exchange messages via WhatsApp. This proportion increased by 0.56% year-on-year (YoY).

Next is Facebook Messenger, frequently used by 46% of respondents. This percentage decreased by 1.12% (YoY).

Telegram is in third place with 12.91%. This Russian-made application offers unlimited message storage capacity. The quality of data or media sent through Telegram is also claimed to not decrease.

In addition to applications specifically for exchanging messages, social media applications such as Instagram, Twitter, and TikTok are also frequently used by respondents as a means of chatting online, with percentages as shown in the graph above.

APJII conducted this survey from January 10-27, 2023, involving 8,510 respondents spread across various provinces in Indonesia.

Respondents were selected using a multi-stage random sampling technique and then interviewed using multiple-answer questions.

Respondents could mention more than one chat application they use most frequently, with a maximum of three applications.

This survey has a margin of error of approximately 1.14% and a confidence level of 95%.

(Read also: [Samsung to GoTo, These are the Android Application Publishers with the Most Downloads in Indonesia](https://databoks.katadata.co.id/datapublish/2023/03/10/samsung-hingga-goto-ini-penerbit-aplikasi-android-dengan-unduhan-terbanyak-di-indonesia))

Editor : Adi Ahdiat

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."