Digital Wallet, Indonesia's Most Trusted Fintech Payment in 2024

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Erlina Fury Santika 15/01/2025 17:55 WIB

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A Jakpat survey reveals that three digital financial services (fintech) are most frequently used by Indonesians for payments. Digital wallets are the most popular.

Three Most Used Digital Financial Services/Fintech by Indonesian Citizens for Payments (November 28 - December 5, 2024)

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Three Most Used Digital Financial Services/Fintech by Indonesian Citizens for Payments (November 28 - December 5, 2024)

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A Jakpat survey reveals the top three digital financial services (fintech) most frequently used as payment methods by Indonesians, primarily Gen Z, Millennials, and Gen X.

First is the digital wallet or e-wallet, used by 80% of respondents. "A digital wallet or e-wallet is a mobile application that allows users to store and manage their money for online transactions and payments," Jakpat stated, as quoted on Wednesday (January 15, 2025).

Second is banking applications, chosen by 47%. Jakpat notes that banking platforms include mobile apps and websites, encompassing mobile banking, internet banking, and digital banking.

Third is paylater, chosen by 28% of respondents. Jakpat explains that paylater is a payment method allowing consumers to make purchases quickly, pay in installments, and settle payments within a specified timeframe. "This includes paylater integrated within e-wallets or applications," Jakpat added.

The Jakpat survey involved 2,133 respondents, comprising 53% male and 47% female.

Respondents were located in non-Jabodetabek Java (49%), Jabodetabek (33%), and outside Java (18%). Respondents were predominantly Millennials (42%), Gen Z (36%), and Gen X (22%).

The survey was conducted online via the Jakpat application from November 28 to December 5, 2024, with a margin of error below 5%.

Editor : Erlina Fury Santika

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."