Bukalapak's Workforce Reduced by 1,000 by Q3 2024

PT Bukalapak.com Tbk (BUKA) plans to conduct layoffs in 2025.

This plan follows their decision to discontinue the sale of physical products on the Bukalapak app and website, focusing instead on digital products such as mobile phone credit, internet data packages, electricity tokens, and others.

"The process of discontinuing physical product services will be carried out gradually and will begin in February 2025," stated Bukalapak management in an Information Disclosure document released on Thursday (9/1/2025).

"The cessation of physical product services will impact a number of employees across the company's business ecosystem. In its implementation, the company will ensure the fulfillment of all rights and compensation for affected employees in accordance with applicable laws and regulations," it continued.

Bukalapak has not yet confirmed how many employees will be affected by the layoffs resulting from this new policy.

Their employee count has been decreasing for several years, even before the decision to close the physical product sales service.

According to the company's financial reports, at the end of 2021, Bukalapak and its subsidiaries had approximately 2,200 employees.

By the end of 2022, this number decreased, and the reduction continued until 1,200 remained at the end of the third quarter, or September 2024.

Cumulatively, from December 2021 to September 2024, the number of Bukalapak employees has decreased by approximately one thousand.