Residents of Sulawesi Experience the Most Unstable Internet Network Issues

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Erlina Fury Santika 06/04/2023 19:38 WIB
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Percentage of Users Experiencing Internet Connectivity Issues While Accessing the Digital Application (2022)
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Not all islands have access to stable internet networks. This is evident from a survey conducted by East Ventures, together with Katadata Insight Center (KIC) and PwC Research Indonesia, as part of the East Ventures-Digital Competitiveness Index (EV-DCI) 2023.

The survey was conducted by the team in the context of the development of education technology (edtech). The team observed that these innovations emerged to address issues in the education sector.

However, edtech companies face challenges in their development. One of them is the unstable internet network for accessing edtech applications to conduct learning.

The team noted that 74% of respondents in the EV-DCI 2023 consumer survey who have edtech applications on their mobile phones stated that network access is one of the obstacles in accessing the applications.

When broken down by region or major island, Sulawesi ranks first. The percentage of respondents who felt they faced obstacles due to unstable internet access when accessing digital applications was 85%.

This is followed by Sumatra, with a slightly lower proportion of 84%. Then Papua and Maluku, with a proportion of 75%.

Java also experienced internet network problems, with a percentage reaching 70%. Then there were respondents from Bali and Nusa Tenggara (East and West) with a percentage of 65%. Finally, Kalimantan, with a proportion of 64%.

"Uneven quality of internet access between islands has the potential to cause disparities in learning between regions," wrote the research team in their report.

Previously, the EV-DCI, which measures digital competitiveness across all Indonesian provinces, experienced a score increase. The score reached 38.5 points in 2023. This figure is an increase from the previous 35.2 points in 2022.

The scale used is 0-100 points. The higher the score, the better the competitiveness.

This index summarizes a comparison of digital competitiveness in 38 provinces and 157 cities/regencies in Indonesia. In data collection, the EV-DCI team also surveyed digital companies and startups, as well as consumers of digital applications.

The survey of companies' perceptions of digital competitiveness involved more than 39 digital companies and startups from November 2022 to January 2023. The survey of consumers of digital applications involved 2,209 people in December 2022.

The methods used in this survey included online questionnaire completion via website links. For digital companies and startups, surveys were conducted online and by telephone (telesurvey).

(See also: Indonesia's Digital Competitiveness Rises in 2023, Driven by Human Resource Readiness and Government Role)

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

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