The number of Indonesian fixed broadband customers was lower than that of Vietnam and Thailand in 2020.

Indonesia's fixed broadband subscribers lag behind other Southeast Asian countries such as Vietnam and Thailand. One reason for Indonesia's low internet penetration is the uneven distribution of fixed broadband internet networks.

Fixed broadband services are concentrated in urban areas, particularly on Java Island. Meanwhile, many rural and remote areas remain unconnected to fixed internet networks.

According to data from the International Telecommunication Union (ITU), Indonesia only had 10.71 million fixed broadband subscribers in 2020. This ranks Indonesia third among six ASEAN member countries. This number is also very low compared to Indonesia's population of 270 million.

Vietnam had the highest number of fixed broadband subscribers in Southeast Asia, reaching 16.99 million. Thailand followed with 11.6 million subscribers.

Malaysia had 3.36 million fixed broadband subscribers, Singapore 1.5 million, and Brunei Darussalam 71,000.

For information, the download speed of fixed internet networks in Indonesia, according to the Speedtest Global Index, was only 20.13 megabits per second (mbps) in November 2021. This ranks Indonesia eighth in ASEAN for fixed internet download speed.