Financial inclusion is the condition where members of society have access to various formal financial services.
According to a survey report by the Financial Services Authority (OJK), the national financial inclusion index in 2019 reached 76.19%. This means that out of every 100 Indonesian people, about 76 have access to financial services.
Broken down by region, the province with the highest financial inclusion index in 2019 was DKI Jakarta, reaching 92.67% for conventional financial services.
Meanwhile, the lowest conventional financial inclusion was in West Papua, with a percentage of only 59.84%.
"In choosing financial products and services, Indonesian people spread across various provinces have different preferences. However, most people tend to choose banking, followed by other formal financial services," said the OJK in its report.
According to OJK findings, the most widely known formal financial services products are savings accounts, money transfers, BPJS Kesehatan (National Health Insurance), deposits, and People's Business Credit (KUR).
Meanwhile, the least known financial services are lease/ijarah at banks, wadiah giro, micro wakaf bank (BWM) financing, fintech and crowdfunding, and ultra-micro (UMi) financing.
"Currently, there is still a significant gap between the financial literacy index of 38.03% and the financial inclusion index of 76.19%. This means that out of every 100 people, about 76 are inclusive, but only about 38 are well-literate," said the OJK.
In response to this condition, the OJK stated that it has designed a program to improve the financial knowledge of the Indonesian people until 2025.
"This is expected to increase public financial literacy, both conventionally and Islamically, with the aim of increasing public welfare through financial inclusion targeted at 90% in accordance with the direction of President Joko Widodo," concluded the OJK.