Digital Transactions Increasingly Popular, Number of ATMs Continuously Decreasing Since 2017
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The digitalization of banking continues to evolve and is changing the behavior of domestic customers. Based on data from the Central Bureau of Statistics (Badan Pusat Statistik), the number of automated teller machines (ATMs) has been steadily declining since 2017.
In that year, the number of ATMs was recorded at 55.66 per 100,000 adults. Three years later, the number of ATMs continued to decline.
The number of ATMs was recorded at 54.95 per 100,000 adults in 2018, 53.96 in 2019, and 52.95 in 2020.
According to the Indonesian Payment System Association (Asosisasi Sistem Pembayaran Indonesia or ASPI), one of the reasons for the decrease in the number of ATMs is the increasingly digitalized lifestyle of the population.
Now, people are increasingly using digital wallets and e-channel banking transactions for various transactions.
"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."
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