Digital Transformation: BRI Cuts 2,002 Branches Since 2017

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Reza Pahlevi 19/05/2022 13:00 WIB

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In 2017, BRI had 10,649 branch offices. By 2021, this number had decreased to 8,647.

Number of Bank Rakyat Indonesia (BRI) Branch Offices (2017-2021)

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Number of Bank Rakyat Indonesia (BRI) Branch Offices (2017-2021)

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PT Bank Rakyat Indonesia (Persero) Tbk, or BRI, has reduced its number of branch offices by 2,002 since 2017. This reduction is in line with the growth of the digital banking system.

The pandemic also accelerated the reduction of branch offices. According to BRI, customer visits to branch offices have steadily decreased since the emergence of Covid-19.

Quoting BRI's annual report, the number of BRI's branch network reached 10,649 in 2017. This number continued to decline in subsequent years.

The number of offices decreased to 9,647 in 2018 and 9,618 in 2019. In the pandemic year of 2020, BRI reduced 588 offices from the previous year, leaving 9,030 offices. The number of offices became 8,647 in 2021.

This reduction in the office network was also accompanied by a decrease in the number of ATMs across all banks in Indonesia. Bank Indonesia recorded a total of 99,262 ATMs in 2021, down from 104,654 units in 2020.

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Editor : Annissa Mutia

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."