Digital Financial Services Still Less Popular Than Conventional Services
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According to the *2021 Digital Literacy Status in Indonesia* report released by the Ministry of Communication and Informatics and the Katadata Insight Center (KIC), digital financial services remain less popular than conventional services.
The report notes that, of the 10,000 respondents surveyed, 73.5% used Automated Teller Machines (ATMs) and 73.1% used bank accounts.
Meanwhile, only 65.4% used digital wallets, and usage of other digital financial services was even lower, with only 13.3% using mobile banking and 7.7% using internet banking.
This survey was conducted on 10,000 respondents spread across Indonesia's 34 provinces. Respondents were household members aged 13-70 years who had accessed the internet in the past three months.
(See also: Indonesia's Digital Literacy Index Improves in 2021)
"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."
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