AI is Used in Indonesian Fintech Company Operations; Here are the Types

Economics & Macro

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Erlina Fury Santika 26/02/2025 17:36 WIB

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A report by the Indonesian Fintech Association (Aftech) shows that Indonesian fintech companies rely heavily on AI in their operations. The largest application of AI is in data analytics, accounting

Types of AI Used in Indonesian Fintech Company Operations (2024)

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Types of AI Used in Indonesian Fintech Company Operations (2024)

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A report by the Indonesian Fintech Association (Aftech) reveals that artificial intelligence (AI) is widely used in the operations of financial technology (fintech) companies.

The most prevalent type of AI is data analytics, utilized by 54.2% of the surveyed fintech companies.

Second is facial recognition, used by 44.1%. Fraud detection follows, employed by 35.6% of respondents.

(Read also: [AI Dinilai Paling Mampu Mengubah Transformasi Bisnis pada 2025-2030](https://databoks.katadata.co.id/teknologi-telekomunikasi/statistik/6784b49063bda/ai-dinilai-paling-mampu-mengubah-transformasi-bisnis-pada-2025-2030))

AI for automation and workflow simplification was chosen by 25.4%, the same proportion as respondents using AI for innovative credit scoring (ICS).

Furthermore, AI is relied upon for predictive analysis and financial reporting.

Aftech states that responsible AI implementation in the financial industry can positively impact profit increases across various operational and strategic aspects, including improved efficiency, reduced costs, and enhanced customer service.

"Reduced internet connectivity costs, increased smartphone penetration, and improved computing power over the past few decades have helped consumers and the fintech industry generate a wealth of new, detailed, and real-time data," Aftech wrote in the report launched on Tuesday, February 25, 2025.

Here is a complete list of AI types used by fintech companies in Indonesia:

* Data Analytics 54.2%
* Facial Recognition 44.1%
* Fraud Detection 35.6%
* Automation 25.4%
* Innovative Credit Scoring 25.4%
* Predictive Analysis 23.7%
* Customer Experience 22%
* Financial Reporting 11.9%
* RegTech (Compliance) 8.5%
* Other 6.8%

(Read also: [Ini Jenis Layanan AI yang Banyak Digunakan Masyarakat Indonesia](https://databoks.katadata.co.id/teknologi-telekomunikasi/statistik/679b51a605dce/ini-jenis-layanan-ai-yang-banyak-digunakan-masyarakat-indonesia))

Editor : Erlina Fury Santika

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

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AI is Used in Indonesian Fintech Company Operations; Here are the Types

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