YLKI: Banks Receive the Most Consumer Complaints

Consumer Services & Health

Premium

04/11/2016 16:56 WIB

URL has been copied

Memuat...

Number of Complaints by Commodity Type 2015

A Small Font
A Medium Font
A Bigger Font

You are accessing content Single Data Premium.
To continue, please subscribe or buy individually.

Professional

Enjoy premium access with a more affordable price.

Start from

~~Rp300.000~~ 150.000/month

Access more premium content and exclusive features for customers.

Start from

50.000/month

Hanya Rp833 per artikel

More details »

Buy Retail

Read the article immediately “YLKI: Banks Receive the Most Consumer Complaints”.

Rp10.000

We accept the following payments:

Some payment methods are still in the process of being activated.

Number of Complaints by Commodity Type 2015

Download

Source

A Small Font
A Medium Font
A Bigger Font

Banking was the most frequently reported commodity to the Indonesian Consumer Foundation (YLKI) in 2015. The most common banking-related complaints were account breaches, interest rates, credit card penalties, and transaction system failures.

Of the 1,030 complaints received by YLKI, the highest number of reports occurred in October, while the lowest was in December 2015. These complaints were spread across 28 commodities, with banking occupying the top spot at 17.09 percent. This ranking remained unchanged from the previous year. Housing complaints ranked second with 15.53 percent.

The number of complaints received by YLKI has increased annually. In 2013, YLKI received 934 cases, increasing to 1,192 reports in 2014. Complaints were submitted via mail, in person, and by telephone/fax. Complaints received via email, social media (Facebook, Twitter), or the YLKI website were not included in these figures.

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

Related Data

Global X User Share Growth through Q2 2025

Top 10 Best-Selling Body Wash Brands on Shopee Indonesia Q2 2025

Turkey, the World's Top Pistachio Nut Consumer 2024/2025

Search Engines Used in Indonesia, from Google to Baidu

Majority of Indonesian Students Access the Internet for Entertainment in 2025

Indonesia's Consumer Confidence Recovers in October 2025, Reaching Level 121.2

Latest Data Stories

Warning! Mount Semeru Erupts Again Tonight (Friday, December 5, 2025) Demographics 05/12/2025, 22:50 WIB

Tapin Weather Forecast February 18 - March 2 Demographics 05/12/2025, 22:46 WIB

Mount Ibu Erupts Again Tonight (Friday, December 5, 2025) Demographics 05/12/2025, 22:19 WIB

Other Service Sector PDRB ADHK 2013-2024 Technology & Telecommunications 05/12/2025, 20:42 WIB

10 Most Polluted Regions in Indonesia Tonight (5/12) Consumer Services & Health 05/12/2025, 19:48 WIB

Today's Food Prices (05/12) in Aceh: Onions Up, Red Chili Down Economics & Macro 05/12/2025, 18:51 WIB

Download

Source

YLKI: Banks Receive the Most Consumer Complaints

Tags

Related Data

Global X User Share Growth through Q2 2025

Top 10 Best-Selling Body Wash Brands on Shopee Indonesia Q2 2025

Turkey, the World's Top Pistachio Nut Consumer 2024/2025

Search Engines Used in Indonesia, from Google to Baidu

Majority of Indonesian Students Access the Internet for Entertainment in 2025

Indonesia's Consumer Confidence Recovers in October 2025, Reaching Level 121.2

Latest Data Stories

Popular Data

YLKI: Banks Receive the Most Consumer Complaints

Tags

Related Data

Global X User Share Growth through Q2 2025

Top 10 Best-Selling Body Wash Brands on Shopee Indonesia Q2 2025

Turkey, the World's Top Pistachio Nut Consumer 2024/2025

Search Engines Used in Indonesia, from Google to Baidu

Majority of Indonesian Students Access the Internet for Entertainment in 2025

Indonesia's Consumer Confidence Recovers in October 2025, Reaching Level 121.2

Latest Data Stories

Trending Topics

Popular Data