Grab: Convenience is the Main Reason Consumers Use Online Food Delivery Services
- A Small
- A Medium
- A Bigger
Grab, in collaboration with Euromonitor International, released a report titled '2021 Food Delivery Industry Review Report'. The report shows that the majority, or 60.6%, of consumers frequently use online food delivery services because they enjoy the convenience offered.
Besides convenience, 31.8% of respondents also stated they would eat at home more often in the future. Other reasons included 29.8% of respondents wanting to explore and try various new foods through food delivery apps, and 29.2% stating that online food delivery has become a habit.
During the period of October 2020 to March 2021, 78% of consumers in Southeast Asia reportedly used online food delivery services at least once a week or more.
Key factors influencing satisfaction with online food ordering and delivery services include delivery speed (51%), food variety (45%), and the availability of promotions (41%).
This Grab report, conducted in Q2 2021, aims to provide a deeper insight into the food delivery industry over the next five years, including outlining the preferences of Southeast Asian consumers in the food delivery industry post-COVID-19.
"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."
Related Data
Latest Data Stories
Market Data
| Name | Value | % | |
|---|---|---|---|
| Economic growth | 5,11% | +0.08 | |
| Gini rasio (Sem2) | 0,38 | 0.00 | |
| PDB ADHK (Q1) | 3.447,70 | -0.77 | |
| Nilai Tukar USDIDR | 17.714 | +0.19 | |
| Neraca perdagangan (Mar) | 3,32 | +160.82 | |
| Ekspor Migas (Mar) | 1,28 | +18.60 | |
| Impor Migas (Mar) | 3,17 | +58.74 | |
| Ekspor (Mar) | 22,53 | +1.62 | |
| Impor (Mar) | 19,21 | -8.08 | |
| Kunjungan Wisman (Feb) | 1,16 | -2.42 | |
| Inflasi yoy (Apr) | 2,42% | -1.06 | |
| Inflasi mom (Apr) | 0,13% | -0.28 | |
| Persentase kemiskinan (Des) | 7,50% | -0.75 | |
| NTP (Apr) | 112,29 | +0.43 |
Trending Topics
Popular Data
