Halodoc: Indonesia's Most Popular Telemedicine Service for Mental Health Consultations

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Cindy Mutia Annur 27/10/2022 17:30 WIB

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A Populix survey reveals that Halodoc is the most preferred telemedicine service in Indonesia for mental health consultations, with a 79% preference rate.

Most Used Telemedicine Services for Mental Health Consultations by Citizens (2022)

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Most Used Telemedicine Services for Mental Health Consultations by Citizens (2022)

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A Populix survey reveals that Halodoc is the most favored telemedicine service in Indonesia for mental health consultations, with a usage rate of 79%.

Alodokter follows as another widely used telemedicine service for mental health consultations in Indonesia, at 55%. KlikDokter is used by 28% of respondents for mental health consultations.

"Among those who have used telemedicine applications to access mental health services, the majority used Halodoc, followed by Alodokter and KlikDokter," according to the Populix survey results.

Riliv was used by 19% of respondents for mental health issues. Bicarakain.id, Good Doctor, and Psikologmu were each used by 14% of respondents.

Furthermore, 12% of respondents stated using SehatQ's telemedicine services. Some respondents also used Kalm and Ibunda for mental health consultations.

The survey also indicates that respondents chose telemedicine for mental health consultations due to ease of access (87%), accessibility anytime and anywhere (76%), affordability (63%), guaranteed privacy (61%), finding the best solutions (40%), and following trends (15%).

This survey was conducted via the Populix application on September 16-17, 2022, involving 1,005 respondents aged 18-54 years across Indonesia. The majority of respondents were employed (60.5%) and students (26%), with 50% single and 40% married.

Editor : Annissa Mutia

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."