This is the Fast Food Restaurant That Provides the Best Service According to Indonesian Citizens

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Cindy Mutia Annur 20/02/2023 17:40 WIB

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Kentucky Fried Chicken (KFC) has been named the best-serving fast-food restaurant in Indonesia. This is based on a Kurious survey from the Katadata Insight Center (KIC).

Indonesia's Top Fast Food Restaurants (January 2023)

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Indonesia's Top Fast Food Restaurants (January 2023)

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Kentucky Fried Chicken (KFC) is rated as the fast-food restaurant providing the best service according to Indonesian consumers. This is based on the results of a Kurious survey from the Katadata Insight Center (KIC) titled *Top Brand Survey: Fast Food*.

KFC achieved the top position in the survey with the highest vote share of 38.9%. McDonald's ranked second as the fast-food restaurant with the best service, with a vote share of 33.33%.

The next best-performing fast-food restaurants in terms of service were Richeese Factory (5.9%), followed by A&W (4.9%), Burger King (4.9%), Wendy's (3%), CFC (2.8%), Texas (1.9%), Carl's Jr (1.4%), and other restaurants (1.4%).

The survey also revealed that KFC was not only superior in service but also ranked as the fast-food restaurant with the tastiest crispy chicken, crispy chicken skin, French fries, and sauce.

KFC was also named the fast-food restaurant with the most comfortable dine-in service. This American fast-food restaurant was also considered to have the cheapest crispy chicken and French fries.

The Kurious survey was conducted among 629 respondents using computer-assisted web interviewing (CAWI) from January 31 to February 9, 2023. The survey has a margin of error of 3.9% with a 95% confidence level.

The respondents in this survey were predominantly female (51.8%), with the majority aged 25-34 years (30.8%), from various regions in Java outside of Jakarta (63.1%).

Editor : Padjar Iswara

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

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This is the Fast Food Restaurant That Provides the Best Service According to Indonesian Citizens

This is the Fast Food Restaurant That Provides the Best Service According to Indonesian Citizens

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