According to statistics from Perusahaan Listrik Negara (PLN), in 2023 PLN had approximately 89.15 million customers.
The number of customers grew by 4.11% compared to 2022 (year-on-year/yoy), setting a new record high as shown in the graph.
The growth in the number of PLN customers was accompanied by an increase in energy sales and revenue.
In 2023, PLN's energy sales increased by 5.36% (yoy) to 288,440 gigawatt-hours (GWh).
Revenue from energy sales then grew by 7.05% (yoy) to Rp333.28 trillion.
The following details the number of PLN electricity customers in 2023 by group:
* Households: 81.55 million customers
* Business: 4.81 million customers
* Social institutions: 1.99 million customers
* Public street lighting: 353,670 customers
* Government office buildings: 242,270 customers
* Industry: 206,770 customers