Rapid changes in people's lifestyles have led to a decline in visitors to older-style shopping malls. Several retail companies, such as Ramayana and Matahari, have been forced to close some of their outlets this year due to low visitor numbers impacting sales.
Furthermore, the proliferation of online shopping websites has led to more people preferring to buy goods via smartphone, contributing to the decline in visitors to International Trade Centre (ITC)-style shopping centers, including ITC Cempaka Mas and ITC Roxy Mas. Increased prices of goods and electricity tariffs have also reduced purchasing power among the lower and middle classes.
According to a survey conducted by BCA, Metro Pasar Baru shopping center experienced a 59 percent decrease in visitors in the first half of 2017 compared to the same period the previous year. Similarly, Taman Palem Mall saw a 49 percent drop in visitors, while Glodok Plaza experienced a 34 percent decrease.
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