Ipsos Research Reveals Superior Product Quality on Tokopedia: How Do Other Marketplaces Compare?

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Reza Pahlevi 21/04/2022 15:00 WIB

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74% of respondents believe Tokopedia's product quality is superior to other marketplaces.

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Top-Quality Marketplace (2022)

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Tokopedia is considered to have the best product quality based on Ipsos research. 74% of respondents believe Tokopedia's product quality is better than other marketplaces.

Shopee ranks second, with 63% of respondents considering its product quality the best. Lazada follows with the same percentage at 63%.

Furthermore, 50% of respondents considered Bukalapak's product quality the best, and 40% considered OLX's product quality the best.

Not only excelling in product quality, Tokopedia is also considered to have the fastest shipping service. 52% of respondents believe Tokopedia's shipping speed is faster than other marketplaces.

Ipsos surveyed 1,051 respondents spread across 15 major cities in Indonesia. The survey was conducted from January 12-21, 2022.

Editor : Annissa Mutia

"Disclosure: This is an AI-generated translation of the original article. We strive for accuracy, but please note that automated translations may contain errors or slight inconsistencies."

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Ipsos Research Reveals Superior Product Quality on Tokopedia: How Do Other Marketplaces Compare?

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